Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
703,792
233,659
937,451
24.92%
22.82%
2022
782,567
264,897
1,047,464
25.29%
23.10%
2021
649,215
236,727
885,942
26.72%
22.81%
2020
616,686
174,049
790,735
22.01%
21.51%
2019
751,915
221,706
973,621
22.77%
22.66%
2018
719,581
179,007
898,588
19.92%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
15,764
31,720
47,484
66.80%
47.27%
2022
16,619
27,146
43,765
62.03%
45.41%
2021
12,381
20,397
32,778
62.23%
44.40%
2020
13,508
15,411
28,919
53.29%
42.42%
2019
17,679
17,581
35,260
49.86%
44.33%
2018
18,828
16,413
35,241
46.57%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
6,552
4,771
11,323
42.14%
38.64%
2022
7,318
4,924
12,242
40.22%
39.39%
2021
7,019
4,524
11,543
39.19%
40.41%
2020
8,295
5,367
13,662
39.28%
48.09%
2019
9,276
3,458
12,734
27.16%
43.30%
2018
9,735
3,513
13,248
26.52%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
137,405
70,063
207,468
33.77%
36.96%
2022
110,851
68,625
179,476
38.24%
37.08%
2021
110,706
76,382
187,088
40.83%
39.17%
2020
102,319
71,527
173,846
41.14%
35.42%
2019
100,398
68,134
168,532
40.43%
35.34%
2018
106,903
70,286
177,189
39.67%
34.35%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
128
242
370
65.41%
95.21%
2022
39
866
905
95.69%
96.00%
2021
12
955
967
98.76%
93.58%
2020
5
80
85
94.12%
94.02%
2019
6
1,005
1,011
99.41%
94.59%
2018
11
1,010
1,021
98.92%
94.39%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
101
178
279
63.80%
92.52%
2022
75
225
300
75.00%
92.14%
2021
64
205
269
76.21%
91.74%
2020
23
65
88
73.86%
93.85%
2019
34
86
120
71.67%
93.92%
2018
38
116
154
75.32%
92.98%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
176
3,160
3,336
94.72%
74.81%
2022
172
3,124
3,296
94.78%
73.22%
2021
106
3,347
3,453
96.93%
79.01%
2020
70
2,601
2,671
97.38%
80.13%
2019
189
2,818
3,007
93.71%
77.47%
2018
194
1,822
2,016
90.38%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,403
7,007
9,410
74.46%
16.34%
2022
2,782
7,144
9,926
71.97%
11.13%
2021
2,482
6,365
8,847
71.95%
18.93%
2020
2,324
7,426
9,750
76.16%
20.93%
2019
3,712
10,240
13,952
73.39%
16.90%
2018
4,447
12,363
16,810
73.55%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
121,284
154,558
275,842
56.03%
44.64%
2022
134,319
186,128
320,447
58.08%
46.15%
2021
116,500
166,988
283,488
58.90%
46.87%
2020
104,541
120,491
225,032
53.54%
43.90%
2019
140,508
155,815
296,323
52.58%
42.09%
2018
163,746
114,040
277,786
41.05%
39.60%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1
43
44
97.73%
68.07%
2022
2
111
113
98.23%
77.84%
2021
0
29
29
100.00%
84.45%
2020
0
19
19
100.00%
83.02%
2019
0
93
93
100.00%
81.57%
2018
1
72
73
98.63%
88.64%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
176
402
578
69.55%
62.55%
2022
204
427
631
67.67%
56.52%
2021
169
489
658
74.32%
62.74%
2020
202
468
670
69.85%
61.51%
2019
233
642
875
73.37%
70.02%
2018
233
692
925
74.81%
70.45%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
4.57%
2022
0
0
0
0.00%
4.29%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
40,178
31,893
72,071
44.25%
35.70%
2022
40,655
40,726
81,381
50.04%
37.14%
2021
36,098
42,931
79,029
54.32%
35.46%
2020
35,941
35,553
71,494
49.73%
33.86%
2019
44,046
31,028
75,074
41.33%
34.01%
2018
40,531
32,787
73,318
44.72%
32.34%
