Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
176,045
14,520
190,565
7.62%
22.82%
2022
174,188
14,661
188,849
7.76%
23.10%
2021
155,798
12,589
168,387
7.48%
22.81%
2020
136,789
11,226
148,015
7.58%
21.51%
2019
151,881
13,628
165,509
8.23%
22.66%
2018
152,894
16,367
169,261
9.67%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5,386
8,105
13,491
60.08%
47.27%
2022
5,158
7,383
12,541
58.87%
45.41%
2021
5,211
6,493
11,704
55.48%
44.40%
2020
5,650
6,591
12,241
53.84%
42.42%
2019
7,548
7,379
14,927
49.43%
44.33%
2018
7,829
8,836
16,665
53.02%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,419
4,540
8,959
50.68%
38.64%
2022
4,369
4,342
8,711
49.85%
39.39%
2021
4,814
5,091
9,905
51.40%
40.41%
2020
5,022
7,952
12,974
61.29%
48.09%
2019
4,976
8,540
13,516
63.18%
43.30%
2018
5,176
6,055
11,231
53.91%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
51,838
3,594
55,432
6.48%
36.96%
2022
42,507
2,873
45,380
6.33%
37.08%
2021
45,012
3,335
48,347
6.90%
39.17%
2020
43,762
2,313
46,075
5.02%
35.42%
2019
33,667
1,784
35,451
5.03%
35.34%
2018
35,506
1,839
37,345
4.92%
34.35%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2018
0
0
0
0.00%
94.39%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
92.52%
2022
0
0
0
0.00%
92.14%
2021
0
0
0
0.00%
91.74%
2020
0
0
0
0.00%
93.85%
2019
0
0
0
0.00%
93.92%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
80
75
155
48.39%
74.81%
2022
83
98
181
54.14%
73.22%
2021
83
78
161
48.45%
79.01%
2020
93
69
162
42.59%
80.13%
2019
85
58
143
40.56%
77.47%
2018
87
48
135
35.56%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
588
1,997
2,585
77.25%
16.34%
2022
613
1,838
2,451
74.99%
11.13%
2021
648
1,202
1,850
64.97%
18.93%
2020
685
1,188
1,873
63.43%
20.93%
2019
827
1,773
2,600
68.19%
16.90%
2018
778
2,029
2,807
72.28%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
26,661
6,592
33,253
19.82%
44.64%
2022
24,886
7,127
32,013
22.26%
46.15%
2021
23,229
5,433
28,662
18.96%
46.87%
2020
21,821
4,078
25,899
15.75%
43.90%
2019
28,501
5,223
33,724
15.49%
42.09%
2018
30,461
5,131
35,592
14.42%
39.60%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1
2
3
66.67%
68.07%
2022
1
3
4
75.00%
77.84%
2021
0
2
2
100.00%
84.45%
2020
0
1
1
100.00%
83.02%
2019
0
0
0
0.00%
81.57%
2018
1
0
1
0.00%
88.64%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
60
179
239
74.90%
62.55%
2022
59
164
223
73.54%
56.52%
2021
105
114
219
52.05%
62.74%
2020
79
104
183
56.83%
61.51%
2019
71
143
214
66.82%
70.02%
2018
82
155
237
65.40%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
12,524
4,910
17,434
28.16%
35.70%
2022
12,911
5,728
18,639
30.73%
37.14%
2021
12,857
3,118
15,975
19.52%
35.46%
2020
12,313
4,723
17,036
27.72%
33.86%
2019
16,106
3,463
19,569
17.70%
34.01%
2018
16,061
3,529
19,590
18.01%
32.34%