Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
164,122
13,623
177,745
7.66%
22.80%
2023
176,045
14,520
190,565
7.62%
22.83%
2022
174,188
14,661
188,849
7.76%
23.10%
2021
155,798
12,589
168,387
7.48%
22.81%
2020
136,789
11,226
148,015
7.58%
21.51%
2019
151,881
13,628
165,509
8.23%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
5,354
8,682
14,036
61.86%
47.78%
2023
5,386
8,105
13,491
60.08%
47.29%
2022
5,158
7,383
12,541
58.87%
45.44%
2021
5,211
6,493
11,704
55.48%
44.40%
2020
5,650
6,591
12,241
53.84%
42.45%
2019
7,548
7,379
14,927
49.43%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,090
4,581
8,671
52.83%
41.49%
2023
4,419
4,540
8,959
50.68%
38.64%
2022
4,369
4,342
8,711
49.85%
39.39%
2021
4,814
5,091
9,905
51.40%
40.41%
2020
5,022
7,952
12,974
61.29%
48.09%
2019
4,976
8,540
13,516
63.18%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
47,714
2,772
50,486
5.49%
39.63%
2023
51,838
3,594
55,432
6.48%
36.96%
2022
42,507
2,873
45,380
6.33%
37.07%
2021
45,012
3,335
48,347
6.90%
39.17%
2020
43,762
2,313
46,075
5.02%
35.42%
2019
33,667
1,784
35,451
5.03%
35.34%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
92.34%
2023
0
0
0
0.00%
92.52%
2022
0
0
0
0.00%
92.14%
2021
0
0
0
0.00%
91.74%
2020
0
0
0
0.00%
93.85%
2019
0
0
0
0.00%
93.92%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
109
85
194
43.81%
81.20%
2023
80
75
155
48.39%
74.87%
2022
83
98
181
54.14%
72.69%
2021
83
78
161
48.45%
79.01%
2020
93
69
162
42.59%
80.13%
2019
85
58
143
40.56%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
591
2,131
2,722
78.29%
12.77%
2023
588
1,997
2,585
77.25%
16.34%
2022
613
1,838
2,451
74.99%
11.13%
2021
648
1,202
1,850
64.97%
18.93%
2020
685
1,188
1,873
63.43%
20.93%
2019
827
1,773
2,600
68.19%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
24,878
6,571
31,449
20.89%
45.00%
2023
26,661
6,592
33,253
19.82%
44.64%
2022
24,886
7,127
32,013
22.26%
46.15%
2021
23,229
5,433
28,662
18.96%
46.87%
2020
21,821
4,078
25,899
15.75%
43.90%
2019
28,501
5,223
33,724
15.49%
42.09%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
3
4
75.00%
83.13%
2023
1
2
3
66.67%
68.07%
2022
1
3
4
75.00%
77.84%
2021
0
2
2
100.00%
84.45%
2020
0
1
1
100.00%
83.02%
2019
0
0
0
0.00%
81.57%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
59
175
234
74.79%
64.02%
2023
60
179
239
74.90%
62.55%
2022
59
164
223
73.54%
56.52%
2021
105
114
219
52.05%
62.74%
2020
79
104
183
56.83%
61.51%
2019
71
143
214
66.82%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
12,302
4,926
17,228
28.59%
35.29%
2023
12,524
4,910
17,434
28.16%
35.67%
2022
12,911
5,728
18,639
30.73%
37.14%
2021
12,857
3,118
15,975
19.52%
35.46%
2020
12,313
4,723
17,036
27.72%
33.86%
2019
16,106
3,463
19,569
17.70%
34.01%