Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
434,585
64,696
499,281
12.96%
22.82%
2022
408,405
60,274
468,679
12.86%
23.10%
2021
377,163
56,632
433,795
13.06%
22.81%
2020
329,130
46,919
376,049
12.48%
21.51%
2019
403,648
62,208
465,856
13.35%
22.66%
2018
770,424
68,070
838,494
8.12%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
10,019
3,050
13,069
23.34%
47.27%
2022
10,546
3,033
13,579
22.34%
45.41%
2021
10,876
2,894
13,770
21.02%
44.40%
2020
9,681
2,124
11,805
17.99%
42.42%
2019
12,305
2,478
14,783
16.76%
44.33%
2018
23,662
2,083
25,745
8.09%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
12,836
3,978
16,814
23.66%
38.64%
2022
11,764
3,834
15,598
24.58%
39.39%
2021
10,895
3,798
14,693
25.85%
40.41%
2020
11,775
4,058
15,833
25.63%
48.09%
2019
12,677
3,896
16,573
23.51%
43.30%
2018
26,619
4,171
30,790
13.55%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
88,008
17,667
105,675
16.72%
36.96%
2022
68,306
16,624
84,930
19.57%
37.08%
2021
63,591
17,436
81,027
21.52%
39.17%
2020
69,765
18,232
87,997
20.72%
35.42%
2019
74,126
17,630
91,756
19.21%
35.34%
2018
152,568
18,844
171,412
10.99%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1
0
1
0.00%
74.81%
2022
0
0
0
0.00%
73.22%
2021
0
0
0
0.00%
79.01%
2020
1
1
2
50.00%
80.13%
2019
0
1
1
100.00%
77.47%
2018
2
2
4
50.00%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
35
43
78
55.13%
16.34%
2022
88
46
134
34.33%
11.13%
2021
102
55
157
35.03%
18.93%
2020
88
53
141
37.59%
20.93%
2019
127
67
194
34.54%
16.90%
2018
270
59
329
17.93%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
79,131
24,560
103,691
23.69%
44.64%
2022
75,075
23,158
98,233
23.57%
46.15%
2021
76,257
20,581
96,838
21.25%
46.87%
2020
72,371
15,328
87,699
17.48%
43.90%
2019
103,265
20,437
123,702
16.52%
42.09%
2018
205,464
17,751
223,215
7.95%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1
3
4
75.00%
62.55%
2022
5
0
5
0.00%
56.52%
2021
5
4
9
44.44%
62.74%
2020
11
5
16
31.25%
61.51%
2019
6
4
10
40.00%
70.02%
2018
8
5
13
38.46%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
6,129
1,143
7,272
15.72%
35.70%
2022
6,794
1,195
7,989
14.96%
37.14%
2021
6,613
1,096
7,709
14.22%
35.46%
2020
6,322
941
7,263
12.96%
33.86%
2019
8,215
1,178
9,393
12.54%
34.01%
2018
15,853
1,439
17,292
8.32%
32.34%