Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
136,824
48,405
185,229
26.13%
22.82%
2022
112,510
42,528
155,038
27.43%
23.10%
2021
92,410
32,624
125,034
26.09%
22.81%
2020
78,556
21,808
100,364
21.73%
21.51%
2019
107,708
37,303
145,011
25.72%
22.66%
2018
106,527
38,237
144,764
26.41%
21.92%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
12,891
7,633
20,524
37.19%
36.96%
2022
9,777
6,782
16,559
40.96%
37.08%
2021
10,440
7,213
17,653
40.86%
39.17%
2020
9,197
6,528
15,725
41.51%
35.42%
2019
11,274
7,354
18,628
39.48%
35.34%
2018
15,625
9,060
24,685
36.70%
34.35%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2
7
9
77.78%
16.34%
2022
5
2
7
28.57%
11.13%
2019
0
0
0
0.00%
16.90%
2018
0
0
0
0.00%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
37,307
20,509
57,816
35.47%
44.64%
2022
30,619
18,239
48,858
37.33%
46.15%
2021
24,494
14,329
38,823
36.91%
46.87%
2020
21,814
15,472
37,286
41.50%
43.90%
2019
34,348
25,351
59,699
42.46%
42.09%
2018
34,658
26,462
61,120
43.30%
39.60%
