Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
10,017
1,406
11,423
12.31%
22.80%
2023
11,012
1,557
12,569
12.39%
22.83%
2022
10,726
1,724
12,450
13.85%
23.10%
2021
10,423
1,335
11,758
11.35%
22.81%
2020
9,907
1,306
11,213
11.65%
21.51%
2019
12,610
1,902
14,512
13.11%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
391
372
763
48.75%
47.78%
2023
351
326
677
48.15%
47.29%
2022
335
316
651
48.54%
45.44%
2021
301
299
600
49.83%
44.40%
2020
358
378
736
51.36%
42.45%
2019
473
333
806
41.32%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,049
1,033
2,082
49.62%
41.49%
2023
979
957
1,936
49.43%
38.64%
2022
949
867
1,816
47.74%
39.39%
2021
1,170
1,025
2,195
46.70%
40.41%
2020
1,136
2,068
3,204
64.54%
48.09%
2019
1,128
1,017
2,145
47.41%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,651
1,268
2,919
43.44%
39.63%
2023
1,829
1,365
3,194
42.74%
36.96%
2022
1,499
1,298
2,797
46.41%
37.07%
2021
1,879
1,648
3,527
46.73%
39.17%
2020
2,360
1,809
4,169
43.39%
35.42%
2019
2,306
1,602
3,908
40.99%
35.34%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
96.35%
2023
0
0
0
0.00%
95.21%
2022
0
0
0
0.00%
96.00%
2021
0
0
0
0.00%
93.58%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
92.34%
2023
0
0
0
0.00%
92.52%
2022
0
0
0
0.00%
92.14%
2021
0
0
0
0.00%
91.74%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
81.20%
2023
2
10
12
83.33%
74.87%
2022
2
6
8
75.00%
72.69%
2021
4
9
13
69.23%
79.01%
2020
-2
7
5
140.00%
80.13%
2019
1
16
17
94.12%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
25
86
111
77.48%
12.77%
2023
24
109
133
81.95%
16.34%
2022
28
101
129
78.29%
11.13%
2021
27
124
151
82.12%
18.93%
2020
35
121
156
77.56%
20.93%
2019
50
177
227
77.97%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,488
1,308
3,796
34.46%
45.00%
2023
2,575
1,452
4,027
36.06%
44.64%
2022
2,516
1,496
4,012
37.29%
46.15%
2021
2,509
1,333
3,842
34.70%
46.87%
2020
2,620
1,202
3,822
31.45%
43.90%
2019
3,742
1,796
5,538
32.43%
42.09%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
83.13%
2023
0
0
0
0.00%
68.07%
2022
0
0
0
0.00%
77.84%
2021
0
0
0
0.00%
84.45%
2020
0
0
0
0.00%
83.02%
2019
0
0
0
0.00%
81.57%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2
9
11
81.82%
64.02%
2023
1
7
8
87.50%
62.55%
2022
2
9
11
81.82%
56.52%
2021
3
12
15
80.00%
62.74%
2020
2
9
11
81.82%
61.51%
2019
3
8
11
72.73%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,646
1,888
4,534
41.64%
35.29%
2023
2,610
1,975
4,585
43.08%
35.67%
2022
2,564
1,891
4,455
42.45%
37.14%
2021
2,318
1,632
3,950
41.32%
35.46%
2020
2,005
1,411
3,416
41.31%
33.86%
2019
2,924
1,652
4,576
36.10%
34.01%