Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
256,735
95,376
352,111
27.09%
22.80%
2023
256,814
92,216
349,030
26.42%
22.83%
2022
234,723
83,646
318,369
26.27%
23.10%
2021
245,435
83,498
328,933
25.38%
22.81%
2020
210,193
63,834
274,027
23.29%
21.51%
2019
226,103
76,832
302,935
25.36%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
5,079
5,386
10,465
51.47%
47.78%
2023
5,356
5,471
10,827
50.53%
47.29%
2022
5,154
5,392
10,546
51.13%
45.44%
2021
4,369
4,264
8,633
49.39%
44.40%
2020
3,482
2,969
6,451
46.02%
42.45%
2019
4,309
3,407
7,716
44.16%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
38
18
56
32.14%
41.49%
2023
18
7
25
28.00%
38.64%
2022
14
4
18
22.22%
39.39%
2021
6
1
7
14.29%
40.41%
2020
1
0
1
0.00%
48.09%
2019
0
0
0
0.00%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
552
375
927
40.45%
39.63%
2023
684
301
985
30.56%
36.96%
2022
613
292
905
32.27%
37.07%
2021
534
296
830
35.66%
39.17%
2020
771
342
1,113
30.73%
35.42%
2019
662
514
1,176
43.71%
35.34%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
96.35%
2023
0
0
0
0.00%
95.21%
2022
0
0
0
0.00%
96.00%
2021
0
0
0
0.00%
93.58%
2020
0
0
0
0.00%
94.02%
2019
0
0
0
0.00%
94.59%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
81.20%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
0
0
0.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
453
238
691
34.44%
12.77%
2023
253
198
451
43.90%
16.34%
2022
428
287
715
40.14%
11.13%
2021
247
199
446
44.62%
18.93%
2020
330
242
572
42.31%
20.93%
2019
259
178
437
40.73%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
80,978
65,656
146,634
44.78%
45.00%
2023
78,728
58,493
137,221
42.63%
44.64%
2022
69,858
53,361
123,219
43.31%
46.15%
2021
74,051
61,012
135,063
45.17%
46.87%
2020
67,113
48,413
115,526
41.91%
43.90%
2019
83,133
56,274
139,407
40.37%
42.09%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
3.78%