Direct General Ins Co
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
38,203
21,089
59,292
35.57%
22.82%
2022
36,651
20,215
56,866
35.55%
23.10%
2021
29,400
16,202
45,602
35.53%
22.81%
2020
21,552
11,520
33,072
34.83%
21.51%
2019
14,523
7,866
22,389
35.13%
22.66%
2018
14,394
8,810
23,204
37.97%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4
5
9
55.56%
47.27%
2022
2
5
7
71.43%
45.41%
2021
1
2
3
66.67%
44.40%
2020
3
0
3
0.00%
42.42%
2019
0
1
1
100.00%
44.33%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
8
16
24
66.67%
36.96%
2022
6
11
17
64.71%
37.08%
2021
2
2
4
50.00%
39.17%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
46,846
35,502
82,348
43.11%
44.64%
2022
39,259
32,922
72,181
45.61%
46.15%
2021
31,618
25,680
57,298
44.82%
46.87%
2020
24,698
18,663
43,361
43.04%
43.90%
2019
21,089
13,639
34,728
39.27%
42.09%
2018
21,217
13,414
34,631
38.73%
39.60%
