SoundThinking, Inc. SSTI

Company Overview

SoundThinking, Inc. is a public safety technology company that develops data-driven software and sensor-based platforms used by law enforcement agencies, municipalities, and public safety organizations. The company operates primarily within the public safety technology, law enforcement software, and security analytics industries. Its solutions are designed to support crime reduction, emergency response coordination, investigative workflows, and operational intelligence through artificial intelligence, acoustic sensing, geospatial analytics, and case management technologies.

The company’s primary revenue drivers include recurring software subscriptions, sensor-network deployments, maintenance agreements, and professional services tied to public safety platforms. Its core product suite includes ShotSpotter, an acoustic gunshot detection system; CrimeTracer, a law enforcement search and analytics platform; CaseBuilder, a digital investigative management system; and ResourceRouter, a patrol and response optimization platform. SoundThinking serves municipal governments, police departments, transit agencies, and public safety organizations primarily in North America, with selective international deployments. The company was founded in 1996 as ShotSpotter, Inc. and later rebranded to SoundThinking, Inc. in 2023 to reflect a broader public safety software strategy extending beyond acoustic gunshot detection.