15 Large Home Insurers Closed More Than Half of Claims in 2025 With No Payout Whatsoever

PALM BEACH GARDENS, Fla., April 16, 2026 — In response to President Trump’s recent post on Truth Social calling for greater transparency in homeowner claim denials1, Weiss Ratings, the nation’s only independent rating agency covering the insurance industry, has released today a list of 15 large U.S. insurance companies that closed at least half of policyholder claims with no payment in 2025. 

Weiss Ratings founder Martin D. Weiss commented: “We welcome the Administration’s focus on the sharp rise in homeowner claim denials — a trend that is leaving many Americans without the protection they believed they had purchased. Denial levels of 50% or more raise serious questions about the reliability of coverage in today’s market, especially as many of these same insurers show increasing profitability.” 

Large U.S. Insurers That Closed at Least Half of 
 Homeowner Claims with no Payment in 2025

Insurance Company Name

State of Domicile

Claims closed with no Payment
(percent of total claims closed)2

Mid-Century Insurance Co. of TX

TX

78%

Lemonade Insurance Co.

NY

64%

Spinnaker Insurance Co.

IL

61%

Citizens Property Ins. Corp.

FL

61%

Fire Insurance Exchange

CA

55%

Farmers Insurance Exchange

CA

55%

Castle Key Indemnity Co.

IL

55%

Homeowners of America Ins. Co.

TX

54%

State Farm Florida Ins. Co.

FL

53%

Castle Key Insurance Co.

IL

51%

USAA Casualty Insurance Co.

TX

51%

USAA General Indemnity Co.

TX

51%

United Services Automobile Assn.

TX

51%

Stillwater Insurance Co.

CA

50%

Slide Insurance Co.

FL

50%

Source: Weiss Ratings. Data: 2025 Company Annual Statements, Schedule P, Part 3A, Homeowners/Farmowners, columns 11 and 12, row 11. 

 

Mid-Century Insurance Company of Texas closed 78% of homeowner claims with no payment whatsoever;  Lemonade Insurance (domiciled in New York) closed 64% of homeowner claims without payment; while Spinnaker Insurance (IL) closed 61%. 

Citizens Property Insurance — Florida’s state-backed insurer created to stabilize the market — also denied 61% of claims, underscoring that even public-sector solutions are not immune to the broader breakdown in claims reliability.

Most notably, three California insurers are among the large companies that denied at least half of claims —  Fire Insurance Exchange (55% denial rate), Farmers Insurance Exchange (55%), and Stillwater Insurance Co. (50%). 

Many of these denials came in the wake of California wildfires due to smoke-damage policies of the California FAIR Plan (CPF), which covered only smoke that could be seen or smelled, ignoring microscopic contamination, a violation of the state’s mandatory “all loss by fire” standard. Meanwhile, State Farm of California has been under active investigation for failing to properly investigate smoke damage, refusing to pay for testing, disregarding toxic residue findings, and underpaying claims after major wildfires. 

Overall, 15 large U.S. insurers3, including State Farm of Florida and other State Farm subsidiaries, flat-out denied at least 50% of homeowner and farmowner claims in 2025. Meanwhile, nearly all reported good profits, derived especially from investment income earned from premiums collected in advance. 

Insurers and regulators who claim this trend is unavoidable due to increasing natural disasters may be hard-pressed to explain how other large players in the same sector are able to meet the overwhelming majority of damage claims filed by their customers. 

Large U.S. Insurers That Closed No More 
 Than 20% of Claims Without Payment in 2025

Insurance Company Name

State of Domicile

Claims closed with no Payment
(percent of total claims closed)2

MS Farm Bureau Casualty Ins. Co

MS

8%

Homesite Insurance Co.

WI

9%

Alfa Mutual Insurance Co.

AL

13%

Property-Owners Insurance Co.

IN

14%

Nationwide Mutual Insurance Co

OH

15%

Auto-Owners Insurance Co.

MI

17%

Erie Insurance Co.

PA

17%

NY Central Mutual Fire Ins. Co.

NY

19%

Tennessee Farmers Mutual Ins. Co.

TN

19%

VA Farm Bureau Mutual Ins. Co.

VA

20%

Source: Weiss Ratings. Data: 2025 Company Annual Statements, Schedule P, Part 3A, Homeowners/Farmowners, columns 11 and 12, row 11. 

 

For example, MS Farm Bureau Casualty (MS) closed only 8% of claims with no payment; Homesite Insurance (WI) closed only 9%; Alfa Mutual (AL), just 13%; Property-Owners Insurance (IN), 14%; and six others, from 15% to 20% — vivid evidence that high denial rates are not inevitable, as quite a few insurers are able to operate profitably while honoring the vast majority of claims. 

At a minimum, consumers should review each insurer’s history of claims denials before purchasing or renewing coverage — a step that has become essential in today’s market. To check each company’s recent history of denials, consumers are advised to look up their insurer in this table. It directly answers the President’s call for greater transparency by identifying which insurers are denying the highest and lowest percentages of claims. 

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About Weiss Ratings: Weiss is the only independent research organization in America that has been tracking and releasing data to the public regarding the worsening trend of homeowner claims denials by insurers. Weiss rates more than 60,000 institutions and investments, including safety ratings on insurers, banks and credit unions, as well as investment ratings on stocks, ETFs, mutual funds and digital assets. Since its founding in 1971, Weiss Ratings has never accepted any form of payment from rated entities for its ratings. All Weiss insurance company ratings are available at https://weissratings.com/en/insurance

The U.S. Government Accountability Office (GAO) reported that the Weiss ratings of U.S. life and health insurers outperformed those of A.M. Best by 3-to-1 in warning of future financial difficulties, while also greatly outperforming those of Moody's and Standard & Poor's. The New York Times reported that Weiss “was the first to warn of the dangers and say so unambiguously.” Barron's called Weiss Ratings “the leader in identifying vulnerable companies.”




2 To accurately compare with prior and future years, closed claims exclude some that may be subsequently reopened.

Large home insurers are defined as those with $1 million or more in homeowners/farmowners premiums for the year, representing 30% or more of business, with at least 5,000 claims received and closed in 2025.