Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
31,946
11,583
43,529
26.61%
23.31%
2023
32,574
12,347
44,921
27.49%
22.83%
2022
31,352
12,298
43,650
28.17%
23.10%
2021
32,055
11,357
43,412
26.16%
22.81%
2020
25,703
8,179
33,882
24.14%
21.51%
2019
23,961
8,626
32,587
26.47%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,354
1,439
2,793
51.52%
47.45%
2023
1,494
1,566
3,060
51.18%
47.29%
2022
1,469
1,573
3,042
51.71%
45.44%
2021
1,157
1,171
2,328
50.30%
44.40%
2020
1,057
766
1,823
42.02%
42.45%
2019
1,217
833
2,050
40.63%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
11
4
15
26.67%
41.74%
2023
8
1
9
11.11%
38.64%
2022
6
2
8
25.00%
39.39%
2021
8
0
8
0.00%
40.41%
2020
0
0
0
0.00%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
34
32
66
48.48%
39.58%
2023
27
30
57
52.63%
36.96%
2022
19
21
40
52.50%
37.07%
2021
25
19
44
43.18%
39.17%
2020
24
21
45
46.67%
35.42%
2019
15
20
35
57.14%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
40
39
79
49.37%
12.32%
2023
24
27
51
52.94%
16.34%
2022
27
39
66
59.09%
11.13%
2021
31
37
68
54.41%
18.93%
2020
28
57
85
67.06%
20.93%
2019
15
13
28
46.43%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
10,269
8,056
18,325
43.96%
45.22%
2023
10,245
7,398
17,643
41.93%
44.64%
2022
9,377
7,177
16,554
43.36%
46.15%
2021
10,408
8,692
19,100
45.51%
46.87%
2020
8,923
6,404
15,327
41.78%
43.90%
2019
9,738
6,072
15,810
38.41%
42.09%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
4.30%