Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,267
762
5,029
15.15%
23.88%
2024
4,355
670
5,025
13.33%
23.31%
2023
4,470
736
5,206
14.14%
22.83%
2022
4,335
785
5,120
15.33%
23.10%
2021
3,738
593
4,331
13.69%
22.81%
2020
3,230
759
3,989
19.03%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
108
22
130
16.92%
49.08%
2024
105
19
124
15.32%
47.46%
2023
98
23
121
19.01%
47.29%
2022
98
31
129
24.03%
45.44%
2021
85
22
107
20.56%
44.40%
2020
80
32
112
28.57%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
157
52
209
24.88%
42.44%
2024
185
79
264
29.92%
41.75%
2023
165
52
217
23.96%
38.64%
2022
198
36
234
15.38%
39.39%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
976
253
1,229
20.59%
45.21%
2024
1,056
263
1,319
19.94%
45.23%
2023
1,061
235
1,296
18.13%
44.64%
2022
970
252
1,222
20.62%
46.15%
2021
829
213
1,042
20.44%
46.87%
2020
786
256
1,042
24.57%
43.90%