Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3,690
1,780
5,470
32.54%
23.88%
2024
4,096
1,960
6,056
32.36%
23.31%
2023
4,408
2,512
6,920
36.30%
22.83%
2022
4,779
2,786
7,565
36.83%
23.10%
2021
4,681
2,475
7,156
34.59%
22.81%
2020
4,594
0
4,594
0.00%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,834
1,259
3,093
40.70%
49.08%
2024
2,093
1,222
3,315
36.86%
47.46%
2023
2,147
1,211
3,358
36.06%
47.29%
2022
2,378
1,249
3,627
34.44%
45.44%
2021
2,340
1,245
3,585
34.73%
44.40%
2020
2,089
1,068
3,157
33.83%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
872
493
1,365
36.12%
42.44%
2024
1,087
601
1,688
35.60%
41.75%
2023
1,298
672
1,970
34.11%
38.64%
2022
1,426
840
2,266
37.07%
39.39%
2021
1,541
858
2,399
35.76%
40.41%
2020
1,530
962
2,492
38.60%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3
2
5
40.00%
38.98%
2024
7
3
10
30.00%
39.58%
2023
61
8
69
11.59%
36.96%
2022
35
11
46
23.91%
37.07%
2021
67
11
78
14.10%
39.17%
2020
61
11
72
15.28%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2
3
5
60.00%
83.87%
2024
6
8
14
57.14%
81.44%
2023
6
13
19
68.42%
74.87%
2022
12
26
38
68.42%
72.69%
2021
22
18
40
45.00%
79.01%
2020
20
29
49
59.18%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
132
145
277
52.35%
13.25%
2024
119
91
210
43.33%
12.32%
2023
144
103
247
41.70%
16.34%
2022
159
134
293
45.73%
11.13%
2021
187
170
357
47.62%
18.93%
2020
160
138
298
46.31%
20.93%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
29
37
66
56.06%
63.59%
2024
20
28
48
58.33%
63.97%
2023
23
29
52
55.77%
62.55%
2022
25
26
51
50.98%
56.52%
2021
23
29
52
55.77%
62.74%
2020
30
36
66
54.55%
61.51%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,471
826
3,297
25.05%
34.83%
2024
2,882
943
3,825
24.65%
35.33%
2023
3,106
918
4,024
22.81%
35.67%
2022
3,336
978
4,314
22.67%
37.14%
2021
3,908
969
4,877
19.87%
35.46%
2020
3,946
1,105
5,051
21.88%
33.86%