Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
15,665
22,151
37,816
58.58%
23.88%
2024
17,331
23,520
40,851
57.58%
23.31%
2023
18,045
22,612
40,657
55.62%
22.83%
2022
15,301
18,490
33,791
54.72%
23.10%
2021
13,505
14,797
28,302
52.28%
22.81%
2020
12,652
11,109
23,761
46.75%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
18,404
22,775
41,179
55.31%
49.08%
2024
17,455
22,604
40,059
56.43%
47.46%
2023
16,782
20,695
37,477
55.22%
47.29%
2022
13,382
16,994
30,376
55.95%
45.44%
2021
11,774
12,361
24,135
51.22%
44.40%
2020
10,992
9,920
20,912
47.44%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
24
19
43
44.19%
42.44%
2024
8
4
12
33.33%
41.75%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
1
1
100.00%
83.87%
2024
0
0
0
0.00%
81.44%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
15
36
51
70.59%
13.25%
2024
143
72
215
33.49%
12.32%
2023
44
54
98
55.10%
16.34%
2022
197
130
327
39.76%
11.13%
2021
47
27
74
36.49%
18.93%
2020
87
66
153
43.14%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
16
28
44
63.64%
45.21%
2024
23
47
70
67.14%
45.23%
2023
20
37
57
64.91%
44.64%
2022
18
45
63
71.43%
46.15%
2021
37
44
81
54.32%
46.87%
2020
28
48
76
63.16%
43.90%