Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
5,594
5,951
11,545
51.55%
23.88%
2024
5,002
5,360
10,362
51.73%
23.31%
2023
5,957
6,091
12,048
50.56%
22.83%
2022
5,250
5,275
10,525
50.12%
23.10%
2021
5,314
5,427
10,741
50.53%
22.81%
2020
4,618
4,932
9,550
51.64%
21.51%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
23
59
82
71.95%
38.98%
2024
54
108
162
66.67%
39.58%
2023
60
175
235
74.47%
36.96%
2022
52
169
221
76.47%
37.07%
2021
35
211
246
85.77%
39.17%
2020
19
105
124
84.68%
35.42%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
15,380
44,372
59,752
74.26%
45.21%
2024
11,576
36,119
47,695
75.73%
45.23%
2023
8,013
24,862
32,875
75.63%
44.64%
2022
4,901
13,387
18,288
73.20%
46.15%
2021
5,355
13,169
18,524
71.09%
46.87%
2020
5,236
11,590
16,826
68.88%
43.90%