Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
11,641
2,972
14,613
20.34%
23.31%
2023
11,202
2,809
14,011
20.05%
22.83%
2022
9,376
2,475
11,851
20.88%
23.10%
2021
9,380
2,563
11,943
21.46%
22.81%
2020
8,515
2,503
11,018
22.72%
21.51%
2019
12,181
4,510
16,691
27.02%
22.66%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
475
244
719
33.94%
41.75%
2023
309
125
434
28.80%
38.64%
2022
137
88
225
39.11%
39.39%
2021
81
71
152
46.71%
40.41%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,560
877
2,437
35.99%
39.58%
2023
1,616
774
2,390
32.38%
36.96%
2022
1,182
613
1,795
34.15%
37.07%
2021
966
616
1,582
38.94%
39.17%
2020
871
751
1,622
46.30%
35.42%
2019
473
295
768
38.41%
35.34%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,899
1,236
4,135
29.89%
45.22%
2023
2,632
997
3,629
27.47%
44.64%
2022
2,322
905
3,227
28.04%
46.15%
2021
2,378
1,138
3,516
32.37%
46.87%
2020
2,270
1,087
3,357
32.38%
43.90%
2019
3,600
1,678
5,278
31.79%
42.09%