Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,512
1,810
3,322
54.49%
23.88%
2024
2,622
2,956
5,578
52.99%
23.31%
2023
3,081
3,223
6,304
51.13%
22.83%
2022
3,064
2,834
5,898
48.05%
23.10%
2021
2,521
2,410
4,931
48.87%
22.81%
2020
2,482
2,839
5,321
53.35%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
137
96
233
41.20%
49.08%
2024
236
217
453
47.90%
47.46%
2023
200
237
437
54.23%
47.29%
2022
138
119
257
46.30%
45.44%
2021
91
131
222
59.01%
44.40%
2020
67
98
165
59.39%
42.45%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
115
60
175
34.29%
38.98%
2024
592
171
763
22.41%
39.58%
2023
50
22
72
30.56%
36.96%
2022
418
0
418
0.00%
37.07%
2021
0
0
0
0.00%
39.17%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3,753
4,711
8,464
55.66%
45.21%
2024
4,661
5,895
10,556
55.85%
45.23%
2023
5,157
6,514
11,671
55.81%
44.64%
2022
6,248
6,928
13,176
52.58%
46.15%
2021
4,726
5,237
9,963
52.56%
46.87%
2020
2,928
6,336
9,264
68.39%
43.90%