Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
58,337
15,205
73,542
20.68%
23.31%
2023
65,219
15,912
81,131
19.61%
22.83%
2022
68,323
18,435
86,758
21.25%
23.10%
2021
60,715
16,264
76,979
21.13%
22.81%
2020
49,766
14,103
63,869
22.08%
21.51%
2019
58,078
21,033
79,111
26.59%
22.66%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,319
422
1,741
24.24%
39.58%
2023
2,280
634
2,914
21.76%
36.96%
2022
1,948
675
2,623
25.73%
37.07%
2021
2,168
787
2,955
26.63%
39.17%
2020
2,676
838
3,514
23.85%
35.42%
2019
2,970
741
3,711
19.97%
35.34%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
10,788
12,817
23,605
54.30%
45.22%
2023
10,962
13,254
24,216
54.73%
44.64%
2022
12,141
14,739
26,880
54.83%
46.15%
2021
11,021
13,610
24,631
55.26%
46.87%
2020
9,636
10,787
20,423
52.82%
43.90%
2019
14,931
15,228
30,159
50.49%
42.09%