Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
15,779
4,548
20,327
22.37%
23.88%
2024
22,109
6,290
28,399
22.15%
23.31%
2023
26,069
7,536
33,605
22.43%
22.83%
2022
26,113
8,107
34,220
23.69%
23.10%
2021
28,259
8,289
36,548
22.68%
22.81%
2020
24,286
6,611
30,897
21.40%
21.51%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,435
945
2,380
39.71%
38.98%
2024
3,086
1,657
4,743
34.94%
39.58%
2023
3,225
1,382
4,607
30.00%
36.96%
2022
2,792
1,577
4,369
36.10%
37.07%
2021
4,596
2,203
6,799
32.40%
39.17%
2020
4,812
2,234
7,046
31.71%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
15
5
20
25.00%
13.25%
2024
7
9
16
56.25%
12.32%
2023
10
19
29
65.52%
16.34%
2022
12
9
21
42.86%
11.13%
2021
28
27
55
49.09%
18.93%
2020
12
15
27
55.56%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3,050
3,214
6,264
51.31%
45.21%
2024
3,957
4,128
8,085
51.06%
45.23%
2023
4,359
5,105
9,464
53.94%
44.64%
2022
4,133
4,898
9,031
54.24%
46.15%
2021
3,994
4,682
8,676
53.96%
46.87%
2020
4,130
3,673
7,803
47.07%
43.90%