Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
24,924
14,066
38,990
36.08%
23.88%
2024
23,867
17,534
41,401
42.35%
23.31%
2023
23,702
17,423
41,125
42.37%
22.83%
2022
21,798
14,029
35,827
39.16%
23.10%
2021
22,333
11,677
34,010
34.33%
22.81%
2020
15,268
6,796
22,064
30.80%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,699
3,327
6,026
55.21%
49.08%
2024
4,502
5,814
10,316
56.36%
47.46%
2023
4,367
5,835
10,202
57.19%
47.29%
2022
3,648
5,008
8,656
57.86%
45.44%
2021
2,856
3,587
6,443
55.67%
44.40%
2020
1,774
1,837
3,611
50.87%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
20
21
41
51.22%
42.44%
2024
21
7
28
25.00%
41.75%
2023
8
1
9
11.11%
38.64%
2022
0
0
0
0.00%
39.39%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
6
15
21
71.43%
38.98%
2024
5
15
20
75.00%
39.58%
2023
3
13
16
81.25%
36.96%
2022
10
9
19
47.37%
37.07%
2021
12
20
32
62.50%
39.17%
2020
5
18
23
78.26%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
58
44
102
43.14%
13.25%
2024
60
48
108
44.44%
12.32%
2023
80
78
158
49.37%
16.34%
2022
63
72
135
53.33%
11.13%
2021
51
47
98
47.96%
18.93%
2020
31
29
60
48.33%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
9,683
9,477
19,160
49.46%
45.21%
2024
8,630
9,566
18,196
52.57%
45.23%
2023
8,329
8,744
17,073
51.22%
44.64%
2022
6,196
6,922
13,118
52.77%
46.15%
2021
5,960
6,645
12,605
52.72%
46.87%
2020
5,124
5,251
10,375
50.61%
43.90%