Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
5,389
3,528
8,917
39.56%
23.88%
2024
7,646
4,551
12,197
37.31%
23.31%
2023
7,482
4,994
12,476
40.03%
22.83%
2022
7,938
5,583
13,521
41.29%
23.10%
2021
9,720
5,732
15,452
37.10%
22.81%
2020
7,750
3,836
11,586
33.11%
21.51%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
8,629
7,332
15,961
45.94%
45.21%
2024
10,955
9,539
20,494
46.55%
45.23%
2023
9,254
8,854
18,108
48.90%
44.64%
2022
8,989
9,489
18,478
51.35%
46.15%
2021
11,016
8,930
19,946
44.77%
46.87%
2020
9,625
5,182
14,807
35.00%
43.90%