CSAA Affinity Ins Co
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
6,280
2,302
8,582
26.82%
22.80%
2023
4,308
1,536
5,844
26.28%
22.83%
2022
4,538
1,407
5,945
23.67%
23.10%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,700
571
2,271
25.14%
39.63%
2023
1,384
536
1,920
27.92%
36.96%
2022
1,462
651
2,113
30.81%
37.07%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1
0
1
0.00%
16.34%
2022
3
2
5
40.00%
11.13%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,494
759
2,253
33.69%
45.00%
2023
1,014
543
1,557
34.87%
44.64%
2022
1,028
516
1,544
33.42%
46.15%