Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
273,435
181,642
455,077
39.91%
22.80%
2023
259,039
170,428
429,467
39.68%
22.83%
2022
229,322
126,796
356,118
35.61%
23.10%
2021
218,788
115,049
333,837
34.46%
22.81%
2020
175,713
83,889
259,602
32.31%
21.51%
2019
191,615
107,303
298,918
35.90%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
57,375
73,292
130,667
56.09%
47.78%
2023
53,680
68,146
121,826
55.94%
47.29%
2022
46,848
58,351
105,199
55.47%
45.44%
2021
40,191
41,882
82,073
51.03%
44.40%
2020
33,413
30,189
63,602
47.47%
42.45%
2019
39,056
34,416
73,472
46.84%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
499
236
735
32.11%
41.49%
2023
182
95
277
34.30%
38.64%
2022
126
43
169
25.44%
39.39%
2021
60
12
72
16.67%
40.41%
2020
7
5
12
41.67%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
385
244
629
38.79%
39.63%
2023
598
244
842
28.98%
36.96%
2022
654
267
921
28.99%
37.07%
2021
447
195
642
30.37%
39.17%
2020
442
181
623
29.05%
35.42%
2019
157
111
268
41.42%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
0
1
0.00%
81.20%
2023
0
0
0
0.00%
74.87%
2022
0
1
1
100.00%
72.69%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
207
222
429
51.75%
12.77%
2023
131
239
370
64.59%
16.34%
2022
279
319
598
53.34%
11.13%
2021
147
217
364
59.62%
18.93%
2020
174
213
387
55.04%
20.93%
2019
129
232
361
64.27%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
52,629
51,275
103,904
49.35%
45.00%
2023
45,457
39,348
84,805
46.40%
44.64%
2022
40,139
34,093
74,232
45.93%
46.15%
2021
37,573
38,087
75,660
50.34%
46.87%
2020
30,270
26,947
57,217
47.10%
43.90%
2019
40,794
33,016
73,810
44.73%
42.09%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
3.78%