Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,351
859
5,210
16.49%
23.88%
2024
5,381
1,197
6,578
18.20%
23.31%
2023
5,257
983
6,240
15.75%
22.83%
2022
5,360
1,045
6,405
16.32%
23.10%
2021
5,558
1,090
6,648
16.40%
22.81%
2020
5,322
911
6,233
14.62%
21.51%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,209
687
1,896
36.23%
45.21%
2024
1,416
843
2,259
37.32%
45.23%
2023
1,243
779
2,022
38.53%
44.64%
2022
1,209
708
1,917
36.93%
46.15%
2021
1,409
711
2,120
33.54%
46.87%
2020
1,454
682
2,136
31.93%
43.90%