Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
10,697
3,974
14,671
27.09%
23.31%
2023
10,701
3,842
14,543
26.42%
22.83%
2022
9,780
3,485
13,265
26.27%
23.10%
2021
10,226
3,479
13,705
25.38%
22.81%
2020
8,758
2,660
11,418
23.30%
21.51%
2019
9,421
3,201
12,622
25.36%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
212
224
436
51.38%
47.44%
2023
223
228
451
50.55%
47.29%
2022
215
225
440
51.14%
45.44%
2021
182
178
360
49.44%
44.40%
2020
145
124
269
46.10%
42.45%
2019
180
142
322
44.10%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2
1
3
33.33%
41.75%
2023
1
0
1
0.00%
38.64%
2022
1
0
1
0.00%
39.39%
2021
0
0
0
0.00%
40.41%
2020
0
0
0
0.00%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
23
16
39
41.03%
39.58%
2023
28
13
41
31.71%
36.96%
2022
26
12
38
31.58%
37.07%
2021
22
12
34
35.29%
39.17%
2020
32
14
46
30.43%
35.42%
2019
28
21
49
42.86%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
81.35%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
0
0
0.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
19
10
29
34.48%
12.20%
2023
11
8
19
42.11%
16.34%
2022
18
12
30
40.00%
11.13%
2021
10
8
18
44.44%
18.93%
2020
14
10
24
41.67%
20.93%
2019
11
7
18
38.89%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,374
2,736
6,110
44.78%
45.22%
2023
3,280
2,437
5,717
42.63%
44.64%
2022
2,911
2,223
5,134
43.30%
46.15%
2021
3,085
2,542
5,627
45.18%
46.87%
2020
2,796
2,017
4,813
41.91%
43.90%
2019
3,464
2,345
5,809
40.37%
42.09%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
4.30%