Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
385
58
443
13.09%
23.88%
2024
497
81
578
14.01%
23.31%
2023
428
127
555
22.88%
22.83%
2022
361
84
445
18.88%
23.10%
2021
289
72
361
19.94%
22.81%
2020
201
58
259
22.39%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
194
144
338
42.60%
49.08%
2024
208
94
302
31.13%
47.46%
2023
199
126
325
38.77%
47.29%
2022
249
131
380
34.47%
45.44%
2021
180
66
246
26.83%
44.40%
2020
147
38
185
20.54%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
101
50
151
33.11%
42.44%
2024
180
72
252
28.57%
41.75%
2023
202
75
277
27.08%
38.64%
2022
134
87
221
39.37%
39.39%
2021
95
29
124
23.39%
40.41%
2020
161
35
196
17.86%
48.09%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
97
216
313
69.01%
13.25%
2024
128
293
421
69.60%
12.32%
2023
95
293
388
75.52%
16.34%
2022
87
197
284
69.37%
11.13%
2021
77
167
244
68.44%
18.93%
2020
63
181
244
74.18%
20.93%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
762
386
1,148
33.62%
34.83%
2024
775
405
1,180
34.32%
35.33%
2023
656
438
1,094
40.04%
35.67%
2022
718
409
1,127
36.29%
37.14%
2021
685
354
1,039
34.07%
35.46%
2020
739
325
1,064
30.55%
33.86%