Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										5,540
									
									
										4,806
									
									
										10,346
									
									
										46.45%
									
									
										23.31%
									
								
										2023
									
									
										5,298
									
									
										5,090
									
									
										10,388
									
									
										49.00%
									
									
										22.83%
									
								
										2022
									
									
										4,419
									
									
										4,299
									
									
										8,718
									
									
										49.31%
									
									
										23.10%
									
								
										2021
									
									
										2,944
									
									
										2,653
									
									
										5,597
									
									
										47.40%
									
									
										22.81%
									
								
										2020
									
									
										2,205
									
									
										1,460
									
									
										3,665
									
									
										39.84%
									
									
										21.51%
									
								
										2019
									
									
										2,738
									
									
										1,616
									
									
										4,354
									
									
										37.12%
									
									
										22.66%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										5,141
									
									
										2,381
									
									
										7,522
									
									
										31.65%
									
									
										45.22%
									
								
										2023
									
									
										4,239
									
									
										1,923
									
									
										6,162
									
									
										31.21%
									
									
										44.64%
									
								
										2022
									
									
										3,794
									
									
										1,829
									
									
										5,623
									
									
										32.53%
									
									
										46.15%
									
								
										2021
									
									
										2,522
									
									
										1,253
									
									
										3,775
									
									
										33.19%
									
									
										46.87%
									
								
										2020
									
									
										2,087
									
									
										1,117
									
									
										3,204
									
									
										34.86%
									
									
										43.90%
									
								
										2019
									
									
										2,945
									
									
										1,380
									
									
										4,325
									
									
										31.91%
									
									
										42.09%