Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
23.88%
2024
0
0
0
0.00%
23.31%
2023
9,619
6,325
15,944
39.67%
22.83%
2022
9,560
6,340
15,900
39.87%
23.10%
2021
8,725
6,113
14,838
41.20%
22.81%
2020
7,813
5,167
12,980
39.81%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,782
4,795
9,577
50.07%
49.08%
2024
4,679
5,039
9,718
51.85%
47.46%
2023
4,902
5,468
10,370
52.73%
47.29%
2022
4,640
5,657
10,297
54.94%
45.44%
2021
4,480
5,855
10,335
56.65%
44.40%
2020
4,145
5,027
9,172
54.81%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,241
548
1,789
30.63%
42.44%
2024
1,816
747
2,563
29.15%
41.75%
2023
1,825
785
2,610
30.08%
38.64%
2022
1,638
810
2,448
33.09%
39.39%
2021
1,376
740
2,116
34.97%
40.41%
2020
1,374
825
2,199
37.52%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
144
25
169
14.79%
38.98%
2024
85
14
99
14.14%
39.58%
2023
181
33
214
15.42%
36.96%
2022
206
45
251
17.93%
37.07%
2021
86
32
118
27.12%
39.17%
2020
148
54
202
26.73%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
112
61
173
35.26%
83.87%
2024
102
70
172
40.70%
81.44%
2023
95
67
162
41.36%
74.87%
2022
101
57
158
36.08%
72.69%
2021
91
77
168
45.83%
79.01%
2020
82
68
150
45.33%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
945
1,486
2,431
61.13%
13.25%
2024
957
1,552
2,509
61.86%
12.32%
2023
1,044
1,967
3,011
65.33%
16.34%
2022
1,024
1,896
2,920
64.93%
11.13%
2021
1,291
2,050
3,341
61.36%
18.93%
2020
945
1,981
2,926
67.70%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
104
42
146
28.77%
45.21%
2024
82
68
150
45.33%
45.23%
2023
81
64
145
44.14%
44.64%
2022
88
52
140
37.14%
46.15%
2021
84
74
158
46.84%
46.87%
2020
70
68
138
49.28%
43.90%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
320
217
537
40.41%
63.59%
2024
312
238
550
43.27%
63.97%
2023
329
239
568
42.08%
62.55%
2022
379
293
672
43.60%
56.52%
2021
235
224
459
48.80%
62.74%
2020
239
260
499
52.10%
61.51%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3,735
1,501
5,236
28.67%
34.83%
2024
3,639
1,413
5,052
27.97%
35.33%
2023
3,557
1,549
5,106
30.34%
35.67%
2022
3,347
1,409
4,756
29.63%
37.14%
2021
3,504
1,521
5,025
30.27%
35.46%
2020
3,463
1,556
5,019
31.00%
33.86%