Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
15,292
2,145
17,437
12.30%
22.80%
2023
15,752
2,039
17,791
11.46%
22.83%
2022
14,534
1,672
16,206
10.32%
23.10%
2021
14,773
1,637
16,410
9.98%
22.81%
2020
14,500
1,601
16,101
9.94%
21.51%
2019
16,235
1,810
18,045
10.03%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
491
66
557
11.85%
47.78%
2023
446
63
509
12.38%
47.29%
2022
433
68
501
13.57%
45.44%
2021
469
45
514
8.75%
44.40%
2020
439
63
502
12.55%
42.45%
2019
494
54
548
9.85%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
856
72
928
7.76%
41.49%
2023
307
29
336
8.63%
38.64%
2022
249
18
267
6.74%
39.39%
2021
217
21
238
8.82%
40.41%
2020
255
27
282
9.57%
48.09%
2019
216
26
242
10.74%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
20,383
1,415
21,798
6.49%
39.63%
2023
10,832
1,075
11,907
9.03%
36.96%
2022
8,550
839
9,389
8.94%
37.07%
2021
7,556
974
8,530
11.42%
39.17%
2020
10,699
1,226
11,925
10.28%
35.42%
2019
6,754
640
7,394
8.66%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
12.77%
2023
1
0
1
0.00%
16.34%
2022
0
0
0
0.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
2019
1
0
1
0.00%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,430
809
5,239
15.44%
45.00%
2023
4,643
771
5,414
14.24%
44.64%
2022
4,606
615
5,221
11.78%
46.15%
2021
4,966
636
5,602
11.35%
46.87%
2020
4,838
618
5,456
11.33%
43.90%
2019
6,319
825
7,144
11.55%
42.09%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
35.67%
2022
0
0
0
0.00%
37.14%
2019
0
0
0
0.00%
34.01%