Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
801
892
1,693
52.69%
23.88%
2024
1,069
1,418
2,487
57.02%
23.31%
2023
635
763
1,398
54.58%
22.83%
2022
435
448
883
50.74%
23.10%
2021
386
199
585
34.02%
22.81%
2020
463
262
725
36.14%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
140
133
273
48.72%
49.08%
2024
286
340
626
54.31%
47.46%
2023
304
347
651
53.30%
47.29%
2022
365
245
610
40.16%
45.44%
2021
210
107
317
33.75%
44.40%
2020
160
114
274
41.61%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
11
9
20
45.00%
42.44%
2024
36
76
112
67.86%
41.75%
2023
40
21
61
34.43%
38.64%
2022
87
13
100
13.00%
39.39%
2021
35
12
47
25.53%
40.41%
2020
26
14
40
35.00%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
241
120
361
33.24%
38.98%
2024
240
105
345
30.43%
39.58%
2023
54
5
59
8.47%
36.96%
2022
66
2
68
2.94%
37.07%
2021
8
1
9
11.11%
39.17%
2020
1
1
2
50.00%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
13.25%
2024
0
1
1
100.00%
12.32%
2023
1
1
2
50.00%
16.34%
2022
0
1
1
100.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,493
1,890
3,383
55.87%
45.21%
2024
1,407
1,771
3,178
55.73%
45.23%
2023
386
598
984
60.77%
44.64%
2022
239
383
622
61.58%
46.15%
2021
175
194
369
52.57%
46.87%
2020
231
379
610
62.13%
43.90%