Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,736
664
4,400
15.09%
23.31%
2023
3,285
702
3,987
17.61%
22.83%
2022
527
2,675
3,202
83.54%
23.10%
2021
2,099
414
2,513
16.47%
22.81%
2020
60
148
208
71.15%
21.51%
2019
1,884
88
1,972
4.46%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,660
271
2,931
9.25%
47.44%
2023
2,532
149
2,681
5.56%
47.29%
2022
2,402
188
2,590
7.26%
45.44%
2021
1,866
221
2,087
10.59%
44.40%
2020
77
1,333
1,410
94.54%
42.45%
2019
546
725
1,271
57.04%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,192
760
1,952
38.93%
41.75%
2023
1,181
609
1,790
34.02%
38.64%
2022
1,104
547
1,651
33.13%
39.39%
2021
811
305
1,116
27.33%
40.41%
2020
383
1,004
1,387
72.39%
48.09%
2019
805
192
997
19.26%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
29
14
43
32.56%
39.58%
2023
20
6
26
23.08%
36.96%
2022
22
30
52
57.69%
37.07%
2021
20
8
28
28.57%
39.17%
2020
0
0
0
0.00%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
134
71
205
34.63%
12.20%
2023
105
40
145
27.59%
16.34%
2022
105
23
128
17.97%
11.13%
2021
91
20
111
18.02%
18.93%
2020
15
65
80
81.25%
20.93%
2019
45
13
58
22.41%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
6,170
486
6,656
7.30%
45.22%
2023
7,321
464
7,785
5.96%
44.64%
2022
7,079
739
7,818
9.45%
46.15%
2021
5,543
698
6,241
11.18%
46.87%
2020
283
4,053
4,336
93.47%
43.90%
2019
523
3,786
4,309
87.86%
42.09%