Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
48,133
11,005
59,138
18.61%
23.88%
2024
49,917
11,581
61,498
18.83%
23.31%
2023
45,697
10,138
55,835
18.16%
22.83%
2022
43,332
9,438
52,770
17.89%
23.10%
2021
36,744
7,938
44,682
17.77%
22.81%
2020
28,849
5,750
34,599
16.62%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
706
546
1,252
43.61%
49.08%
2024
705
651
1,356
48.01%
47.46%
2023
748
718
1,466
48.98%
47.29%
2022
792
747
1,539
48.54%
45.44%
2021
808
884
1,692
52.25%
44.40%
2020
731
785
1,516
51.78%
42.45%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
155
91
246
36.99%
38.98%
2024
180
116
296
39.19%
39.58%
2023
252
148
400
37.00%
36.96%
2022
201
123
324
37.96%
37.07%
2021
262
130
392
33.16%
39.17%
2020
372
150
522
28.74%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
13.25%
2024
0
0
0
0.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
0
0
0
0.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
14,047
11,401
25,448
44.80%
45.21%
2024
13,420
10,645
24,065
44.23%
45.23%
2023
11,241
8,825
20,066
43.98%
44.64%
2022
9,217
8,887
18,104
49.09%
46.15%
2021
8,355
20,349
28,704
70.89%
46.87%
2020
7,069
15,807
22,876
69.10%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
34.83%
2024
0
0
0
0.00%
35.33%
2023
0
0
0
0.00%
35.67%