Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
15,964
4,665
20,629
22.61%
23.31%
2023
21,691
6,093
27,784
21.93%
22.83%
2022
22,515
7,340
29,855
24.59%
23.10%
2021
22,198
5,955
28,153
21.15%
22.81%
2020
20,573
4,646
25,219
18.42%
21.51%
2019
26,646
4,979
31,625
15.74%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
428
191
619
30.86%
47.44%
2023
537
306
843
36.30%
47.29%
2022
728
423
1,151
36.75%
45.44%
2021
801
370
1,171
31.60%
44.40%
2020
726
301
1,027
29.31%
42.45%
2019
1,115
350
1,465
23.89%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
239
124
363
34.16%
41.75%
2023
444
235
679
34.61%
38.64%
2022
779
304
1,083
28.07%
39.39%
2021
993
481
1,474
32.63%
40.41%
2020
873
834
1,707
48.86%
48.09%
2019
887
481
1,368
35.16%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,483
990
4,473
22.13%
39.58%
2023
3,658
1,152
4,810
23.95%
36.96%
2022
5,105
1,230
6,335
19.42%
37.07%
2021
5,455
1,551
7,006
22.14%
39.17%
2020
5,607
1,467
7,074
20.74%
35.42%
2019
5,349
1,674
7,023
23.84%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
81.35%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
0
0
0.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
13
5
18
27.78%
12.20%
2023
11
3
14
21.43%
16.34%
2022
13
15
28
53.57%
11.13%
2021
14
12
26
46.15%
18.93%
2020
17
11
28
39.29%
20.93%
2019
12
12
24
50.00%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,792
1,974
5,766
34.24%
45.22%
2023
4,719
2,584
7,303
35.38%
44.64%
2022
4,570
2,691
7,261
37.06%
46.15%
2021
4,239
2,442
6,681
36.55%
46.87%
2020
3,964
1,752
5,716
30.65%
43.90%
2019
6,074
2,374
8,448
28.10%
42.09%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
1
1
100.00%
64.47%
2023
0
0
0
0.00%
62.55%
2022
1
0
1
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
1
2
3
66.67%
61.51%
2019
0
0
0
0.00%
70.02%