Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
83,504
36,131
119,635
30.20%
23.31%
2023
83,368
35,379
118,747
29.79%
22.83%
2022
85,200
33,014
118,214
27.93%
23.10%
2021
89,189
31,740
120,929
26.25%
22.81%
2020
66,296
22,010
88,306
24.92%
21.51%
2019
79,761
30,708
110,469
27.80%
22.66%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
89
44
133
33.08%
12.32%
2023
77
51
128
39.84%
16.34%
2022
63
65
128
50.78%
11.13%
2021
62
48
110
43.64%
18.93%
2020
55
19
74
25.68%
20.93%
2019
36
21
57
36.84%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
27,949
32,513
60,462
53.77%
45.22%
2023
27,098
29,519
56,617
52.14%
44.64%
2022
23,989
27,919
51,908
53.79%
46.15%
2021
22,439
28,299
50,738
55.77%
46.87%
2020
18,357
22,434
40,791
55.00%
43.90%
2019
26,719
27,123
53,842
50.38%
42.09%