Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
840
297
1,137
26.12%
23.88%
2024
1,618
797
2,415
33.00%
23.31%
2023
1,768
933
2,701
34.54%
22.83%
2022
1,558
796
2,354
33.81%
23.10%
2021
1,651
669
2,320
28.84%
22.81%
2020
1,779
677
2,456
27.57%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
150
109
259
42.08%
49.08%
2024
143
73
216
33.80%
47.46%
2023
250
144
394
36.55%
47.29%
2022
307
135
442
30.54%
45.44%
2021
354
192
546
35.16%
44.40%
2020
339
187
526
35.55%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
38
25
63
39.68%
42.44%
2024
34
17
51
33.33%
41.75%
2023
25
16
41
39.02%
38.64%
2022
18
9
27
33.33%
39.39%
2021
25
12
37
32.43%
40.41%
2020
31
25
56
44.64%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
203
38
241
15.77%
38.98%
2024
504
75
579
12.95%
39.58%
2023
502
86
588
14.63%
36.96%
2022
547
84
631
13.31%
37.07%
2021
427
126
553
22.78%
39.17%
2020
696
194
890
21.80%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1
0
1
0.00%
13.25%
2024
1
2
3
66.67%
12.32%
2023
1
0
1
0.00%
16.34%
2022
4
0
4
0.00%
11.13%
2021
1
0
1
0.00%
18.93%
2020
1
0
1
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
120
45
165
27.27%
45.21%
2024
463
154
617
24.96%
45.23%
2023
489
229
718
31.89%
44.64%
2022
397
187
584
32.02%
46.15%
2021
418
258
676
38.17%
46.87%
2020
461
251
712
35.25%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
112
31
143
21.68%
34.83%
2024
102
19
121
15.70%
35.33%
2023
36
12
48
25.00%
35.67%
2022
84
12
96
12.50%
37.14%
2021
86
24
110
21.82%
35.46%
2020
20
6
26
23.08%
33.86%