Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
13,051
1,895
14,946
12.68%
23.88%
2024
14,770
2,173
16,943
12.83%
23.31%
2023
14,214
1,687
15,901
10.61%
22.83%
2022
13,234
2,998
16,232
18.47%
23.10%
2021
12,445
2,941
15,386
19.11%
22.81%
2020
10,954
2,605
13,559
19.21%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
89
82
171
47.95%
49.08%
2024
87
69
156
44.23%
47.46%
2023
84
61
145
42.07%
47.29%
2022
95
108
203
53.20%
45.44%
2021
140
85
225
37.78%
44.40%
2020
106
54
160
33.75%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
214
165
379
43.54%
42.44%
2024
196
196
392
50.00%
41.75%
2023
305
237
542
43.73%
38.64%
2022
267
173
440
39.32%
39.39%
2021
1,338
386
1,724
22.39%
40.41%
2020
301
333
634
52.52%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
716
208
924
22.51%
38.98%
2024
848
296
1,144
25.87%
39.58%
2023
1,021
313
1,334
23.46%
36.96%
2022
828
269
1,097
24.52%
37.07%
2021
1,320
386
1,706
22.63%
39.17%
2020
1,482
396
1,878
21.09%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
13.25%
2024
0
0
0
0.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
0
0
0
0.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,546
3,009
5,555
54.17%
45.21%
2024
2,774
3,009
5,783
52.03%
45.23%
2023
2,412
2,230
4,642
48.04%
44.64%
2022
2,245
2,071
4,316
47.98%
46.15%
2021
2,088
2,002
4,090
48.95%
46.87%
2020
2,121
1,941
4,062
47.78%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
0
0
0
0.00%
35.46%
2020
1
1
2
50.00%
33.86%