Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
67,081
7,939
75,020
10.58%
23.88%
2024
72,717
9,069
81,786
11.09%
23.31%
2023
74,721
10,467
85,188
12.29%
22.83%
2022
70,669
9,768
80,437
12.14%
23.10%
2021
74,743
9,636
84,379
11.42%
22.81%
2020
67,324
9,262
76,586
12.09%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
236
12
248
4.84%
49.08%
2024
194
6
200
3.00%
47.46%
2023
168
15
183
8.20%
47.29%
2022
156
17
173
9.83%
45.44%
2021
180
8
188
4.26%
44.40%
2020
164
17
181
9.39%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
784
180
964
18.67%
42.44%
2024
983
235
1,218
19.29%
41.75%
2023
1,418
260
1,678
15.49%
38.64%
2022
803
155
958
16.18%
39.39%
2021
710
136
846
16.08%
40.41%
2020
711
156
867
17.99%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
25,377
6,097
31,474
19.37%
38.98%
2024
27,121
6,958
34,079
20.42%
39.58%
2023
45,078
10,562
55,640
18.98%
36.96%
2022
24,660
7,431
32,091
23.16%
37.07%
2021
25,069
7,447
32,516
22.90%
39.17%
2020
32,996
7,060
40,056
17.63%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
83.87%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
33
3
36
8.33%
13.25%
2024
51
8
59
13.56%
12.32%
2023
55
21
76
27.63%
16.34%
2022
62
20
82
24.39%
11.13%
2021
66
29
95
30.53%
18.93%
2020
756
88
844
10.43%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
17,482
1,478
18,960
7.80%
45.21%
2024
18,158
1,532
19,690
7.78%
45.23%
2023
19,316
1,969
21,285
9.25%
44.64%
2022
17,858
2,014
19,872
10.13%
46.15%
2021
20,180
2,152
22,332
9.64%
46.87%
2020
20,420
2,263
22,683
9.98%
43.90%