Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,116
475
4,591
10.35%
23.88%
2024
6,279
726
7,005
10.36%
23.31%
2023
7,088
957
8,045
11.90%
22.83%
2022
1,341
261
1,602
16.29%
23.10%
2021
217
56
273
20.51%
22.81%
2020
92
21
113
18.58%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
20
5
25
20.00%
49.08%
2024
7
0
7
0.00%
47.46%
2023
14
3
17
17.65%
47.29%
2022
2
0
2
0.00%
45.44%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
864
58
922
6.29%
45.21%
2024
1,282
93
1,375
6.76%
45.23%
2023
1,425
122
1,547
7.89%
44.64%
2022
274
50
324
15.43%
46.15%
2021
58
16
74
21.62%
46.87%
2020
28
5
33
15.15%
43.90%