Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
160
45
205
21.95%
23.88%
2024
148
32
180
17.78%
23.31%
2023
249
47
296
15.88%
22.83%
2022
249
47
296
15.88%
23.10%
2021
182
45
227
19.82%
22.81%
2020
247
63
310
20.32%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
79
87
166
52.41%
49.08%
2024
100
74
174
42.53%
47.46%
2023
128
125
253
49.41%
47.29%
2022
128
125
253
49.41%
45.44%
2021
140
111
251
44.22%
44.40%
2020
156
96
252
38.10%
42.45%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
389
194
583
33.28%
38.98%
2024
272
121
393
30.79%
39.58%
2023
347
60
407
14.74%
36.96%
2022
347
60
407
14.74%
37.07%
2021
252
76
328
23.17%
39.17%
2020
281
71
352
20.17%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
1
1
100.00%
13.25%
2024
0
0
0
0.00%
12.32%
2023
1
1
2
50.00%
16.34%
2022
3
2
5
40.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%