Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,722
874
8,596
10.17%
23.88%
2024
11,427
1,235
12,662
9.75%
23.31%
2023
16,773
1,765
18,538
9.52%
22.83%
2022
18,471
324
18,795
1.72%
23.10%
2021
18,128
9
18,137
0.05%
22.81%
2020
19,147
4
19,151
0.02%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
44
7
51
13.73%
49.08%
2024
37
6
43
13.95%
47.46%
2023
29
4
33
12.12%
47.29%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,595
103
1,698
6.07%
45.21%
2024
2,069
133
2,202
6.04%
45.23%
2023
3,043
193
3,236
5.96%
44.64%
2022
3,180
34
3,214
1.06%
46.15%
2021
3,758
0
3,758
0.00%
46.87%
2020
3,710
3
3,713
0.08%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1
0
1
0.00%
34.83%
2024
14
0
14
0.00%
35.33%
2023
12
0
12
0.00%
35.67%
2022
14
0
14
0.00%
37.14%
2021
15
0
15
0.00%
35.46%
2020
26
0
26
0.00%
33.86%