Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
13,120
2,096
15,216
13.77%
23.88%
2024
19,957
3,144
23,101
13.61%
23.31%
2023
27,969
3,959
31,928
12.40%
22.83%
2022
29,703
4,409
34,112
12.93%
23.10%
2021
12,141
2,928
15,069
19.43%
22.81%
2020
2,815
392
3,207
12.22%
21.51%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3,078
2,905
5,983
48.55%
45.21%
2024
4,506
4,325
8,831
48.98%
45.23%
2023
5,980
5,832
11,812
49.37%
44.64%
2022
6,393
4,603
10,996
41.86%
46.15%
2021
2,546
1,610
4,156
38.74%
46.87%
2020
405
208
613
33.93%
43.90%