Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
34,515
5,574
40,089
13.90%
23.88%
2024
37,048
5,831
42,879
13.60%
23.31%
2023
38,283
5,479
43,762
12.52%
22.83%
2022
39,531
4,821
44,352
10.87%
23.10%
2021
35,756
4,486
40,242
11.15%
22.81%
2020
31,510
4,155
35,665
11.65%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,651
346
1,997
17.33%
49.08%
2024
1,562
350
1,912
18.31%
47.46%
2023
1,315
326
1,641
19.87%
47.29%
2022
1,426
415
1,841
22.54%
45.44%
2021
1,256
271
1,527
17.75%
44.40%
2020
1,171
325
1,496
21.72%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
226
173
399
43.36%
42.44%
2024
251
236
487
48.46%
41.75%
2023
385
348
733
47.48%
38.64%
2022
331
312
643
48.52%
39.39%
2021
426
316
742
42.59%
40.41%
2020
396
720
1,116
64.52%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,224
293
1,517
19.31%
38.98%
2024
1,368
287
1,655
17.34%
39.58%
2023
1,760
370
2,130
17.37%
36.96%
2022
1,387
273
1,660
16.45%
37.07%
2021
2,447
394
2,841
13.87%
39.17%
2020
2,296
390
2,686
14.52%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4
8
12
66.67%
13.25%
2024
2
0
2
0.00%
12.32%
2023
2
2
4
50.00%
16.34%
2022
2
5
7
71.43%
11.13%
2021
1
5
6
83.33%
18.93%
2020
7
5
12
41.67%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
8,564
2,004
10,568
18.96%
45.21%
2024
8,601
2,121
10,722
19.78%
45.23%
2023
8,210
2,027
10,237
19.80%
44.64%
2022
8,130
2,283
10,413
21.92%
46.15%
2021
7,177
1,851
9,028
20.50%
46.87%
2020
6,794
1,639
8,433
19.44%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
107
14
121
11.57%
34.83%
2024
106
15
121
12.40%
35.33%
2023
118
11
129
8.53%
35.67%
2022
87
24
111
21.62%
37.14%
2021
69
24
93
25.81%
35.46%
2020
72
24
96
25.00%
33.86%