Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
91,560
11,632
103,192
11.27%
23.88%
2024
112,856
0
112,856
0.00%
23.31%
2023
117,748
0
117,748
0.00%
22.83%
2022
111,060
0
111,060
0.00%
23.10%
2021
113,234
0
113,234
0.00%
22.81%
2020
105,108
0
105,108
0.00%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
348
52
400
13.00%
49.08%
2024
338
0
338
0.00%
47.46%
2023
383
0
383
0.00%
47.29%
2022
0
364
364
100.00%
45.44%
2021
446
0
446
0.00%
44.40%
2020
411
0
411
0.00%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
405
95
500
19.00%
42.44%
2024
332
0
332
0.00%
41.75%
2023
467
0
467
0.00%
38.64%
2022
340
0
340
0.00%
39.39%
2021
0
0
0
0.00%
40.41%
2020
66
0
66
0.00%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
19,803
4,813
24,616
19.55%
38.98%
2024
8,307
0
8,307
0.00%
39.58%
2023
12,427
0
12,427
0.00%
36.96%
2022
11,890
0
11,890
0.00%
37.07%
2021
1,123
0
1,123
0.00%
39.17%
2020
1,140
0
1,140
0.00%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
155
6
161
3.73%
13.25%
2024
214
0
214
0.00%
12.32%
2023
247
0
247
0.00%
16.34%
2022
558
0
558
0.00%
11.13%
2021
585
0
585
0.00%
18.93%
2020
623
0
623
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
24,201
3,907
28,108
13.90%
45.21%
2024
28,080
0
28,080
0.00%
45.23%
2023
29,781
0
29,781
0.00%
44.64%
2022
28,566
0
28,566
0.00%
46.15%
2021
29,400
0
29,400
0.00%
46.87%
2020
27,668
0
27,668
0.00%
43.90%