Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
272
59
331
17.82%
23.88%
2024
319
54
373
14.48%
23.31%
2023
841
357
1,198
29.80%
22.83%
2022
1,547
2,099
3,646
57.57%
23.10%
2021
635
270
905
29.83%
22.81%
2020
1,390
394
1,784
22.09%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
33
9
42
21.43%
49.08%
2024
35
14
49
28.57%
47.46%
2023
125
24
149
16.11%
47.29%
2022
143
26
169
15.38%
45.44%
2021
47
8
55
14.55%
44.40%
2020
51
6
57
10.53%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
492
166
658
25.23%
42.44%
2024
623
163
786
20.74%
41.75%
2023
895
318
1,213
26.22%
38.64%
2022
686
334
1,020
32.75%
39.39%
2021
831
716
1,547
46.28%
40.41%
2020
932
575
1,507
38.16%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
29
13
42
30.95%
38.98%
2024
82
59
141
41.84%
39.58%
2023
459
202
661
30.56%
36.96%
2022
650
296
946
31.29%
37.07%
2021
546
197
743
26.51%
39.17%
2020
587
271
858
31.59%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
5
17
22
77.27%
79.01%
2020
7
21
28
75.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
11
11
100.00%
13.25%
2024
11
22
33
66.67%
12.32%
2023
31
36
67
53.73%
16.34%
2022
32
37
69
53.62%
11.13%
2021
188
336
524
64.12%
18.93%
2020
92
203
295
68.81%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1
2
3
66.67%
45.21%
2024
5
3
8
37.50%
45.23%
2023
1
8
9
88.89%
44.64%
2021
67
20
87
22.99%
46.87%
2020
22
18
40
45.00%
43.90%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2022
0
2
2
100.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
1
0
1
0.00%
61.51%