Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
28,191
11,182
39,373
28.40%
22.80%
2023
18,935
9,036
27,971
32.30%
22.83%
2022
17,508
9,171
26,679
34.38%
23.10%
2021
18,682
9,629
28,311
34.01%
22.81%
2020
14,231
6,851
21,082
32.50%
21.51%
2019
16,976
7,443
24,419
30.48%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
186
89
275
32.36%
47.78%
2023
148
134
282
47.52%
47.29%
2022
135
77
212
36.32%
45.44%
2021
73
73
146
50.00%
44.40%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
18,156
10,682
28,838
37.04%
45.00%
2023
14,812
10,690
25,502
41.92%
44.64%
2022
16,389
11,263
27,652
40.73%
46.15%
2021
18,906
12,372
31,278
39.55%
46.87%
2020
16,950
10,810
27,760
38.94%
43.90%
2019
18,728
10,026
28,754
34.87%
42.09%