Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,188
408
1,596
25.56%
23.88%
2024
1,241
391
1,632
23.96%
23.31%
2023
969
362
1,331
27.20%
22.83%
2022
771
239
1,010
23.66%
23.10%
2021
518
199
717
27.75%
22.81%
2020
439
160
599
26.71%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,874
1,458
4,332
33.66%
49.08%
2024
2,333
1,202
3,535
34.00%
47.46%
2023
1,895
1,595
3,490
45.70%
47.29%
2022
2,083
1,403
3,486
40.25%
45.44%
2021
2,752
4,576
7,328
62.45%
44.40%
2020
2,138
4,012
6,150
65.24%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,538
395
1,933
20.43%
42.44%
2024
2,147
600
2,747
21.84%
41.75%
2023
1,828
425
2,253
18.86%
38.64%
2022
1,411
501
1,912
26.20%
39.39%
2021
822
538
1,360
39.56%
40.41%
2020
1,054
776
1,830
42.40%
48.09%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
13.25%
2024
2
1
3
33.33%
12.32%
2023
1
3
4
75.00%
16.34%
2022
0
1
1
100.00%
11.13%
2021
0
1
1
100.00%
18.93%
2020
1
1
2
50.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
45.21%
2024
0
1
1
100.00%
45.23%
2023
0
10
10
100.00%
44.64%
2022
82
0
82
0.00%
46.15%
2021
1,943
690
2,633
26.21%
46.87%
2020
1,654
865
2,519
34.34%
43.90%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
63.59%
2024
0
0
0
0.00%
63.97%
2023
0
0
0
0.00%
62.55%
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
0
0
0
0.00%
61.51%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
6,924
7,045
13,969
50.43%
34.83%
2024
7,331
6,771
14,102
48.01%
35.33%
2023
7,056
6,612
13,668
48.38%
35.67%
2022
6,659
6,384
13,043
48.95%
37.14%
2021
5,308
3,893
9,201
42.31%
35.46%
2020
5,859
3,322
9,181
36.18%
33.86%