Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1,149
									
									
										423
									
									
										1,572
									
									
										26.91%
									
									
										23.31%
									
								
										2023
									
									
										994
									
									
										415
									
									
										1,409
									
									
										29.45%
									
									
										22.83%
									
								
										2022
									
									
										891
									
									
										397
									
									
										1,288
									
									
										30.82%
									
									
										23.10%
									
								
										2021
									
									
										884
									
									
										376
									
									
										1,260
									
									
										29.84%
									
									
										22.81%
									
								
										2020
									
									
										1,029
									
									
										379
									
									
										1,408
									
									
										26.92%
									
									
										21.51%
									
								
										2019
									
									
										1,233
									
									
										465
									
									
										1,698
									
									
										27.39%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										873
									
									
										603
									
									
										1,476
									
									
										40.85%
									
									
										47.45%
									
								
										2023
									
									
										786
									
									
										616
									
									
										1,402
									
									
										43.94%
									
									
										47.29%
									
								
										2022
									
									
										758
									
									
										638
									
									
										1,396
									
									
										45.70%
									
									
										45.44%
									
								
										2021
									
									
										806
									
									
										628
									
									
										1,434
									
									
										43.79%
									
									
										44.40%
									
								
										2020
									
									
										802
									
									
										590
									
									
										1,392
									
									
										42.39%
									
									
										42.45%
									
								
										2019
									
									
										1,188
									
									
										704
									
									
										1,892
									
									
										37.21%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										226
									
									
										193
									
									
										419
									
									
										46.06%
									
									
										41.74%
									
								
										2023
									
									
										244
									
									
										189
									
									
										433
									
									
										43.65%
									
									
										38.64%
									
								
										2022
									
									
										296
									
									
										274
									
									
										570
									
									
										48.07%
									
									
										39.39%
									
								
										2021
									
									
										308
									
									
										335
									
									
										643
									
									
										52.10%
									
									
										40.41%
									
								
										2020
									
									
										336
									
									
										315
									
									
										651
									
									
										48.39%
									
									
										48.09%
									
								
										2019
									
									
										350
									
									
										382
									
									
										732
									
									
										52.19%
									
									
										43.30%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										7
									
									
										1
									
									
										8
									
									
										12.50%
									
									
										81.44%
									
								
										2023
									
									
										8
									
									
										0
									
									
										8
									
									
										0.00%
									
									
										74.87%
									
								
										2022
									
									
										2
									
									
										1
									
									
										3
									
									
										33.33%
									
									
										72.69%
									
								
										2021
									
									
										5
									
									
										7
									
									
										12
									
									
										58.33%
									
									
										79.01%
									
								
										2020
									
									
										9
									
									
										5
									
									
										14
									
									
										35.71%
									
									
										80.13%
									
								
										2019
									
									
										5
									
									
										4
									
									
										9
									
									
										44.44%
									
									
										77.47%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										26
									
									
										13
									
									
										39
									
									
										33.33%
									
									
										12.32%
									
								
										2023
									
									
										14
									
									
										21
									
									
										35
									
									
										60.00%
									
									
										16.34%
									
								
										2022
									
									
										22
									
									
										18
									
									
										40
									
									
										45.00%
									
									
										11.13%
									
								
										2021
									
									
										27
									
									
										22
									
									
										49
									
									
										44.90%
									
									
										18.93%
									
								
										2020
									
									
										36
									
									
										23
									
									
										59
									
									
										38.98%
									
									
										20.93%
									
								
										2019
									
									
										45
									
									
										31
									
									
										76
									
									
										40.79%
									
									
										16.90%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										909
									
									
										666
									
									
										1,575
									
									
										42.29%
									
									
										35.33%
									
								
										2023
									
									
										1,039
									
									
										859
									
									
										1,898
									
									
										45.26%
									
									
										35.67%
									
								
										2022
									
									
										1,139
									
									
										1,062
									
									
										2,201
									
									
										48.25%
									
									
										37.14%
									
								
										2021
									
									
										1,140
									
									
										1,044
									
									
										2,184
									
									
										47.80%
									
									
										35.46%
									
								
										2020
									
									
										1,133
									
									
										1,042
									
									
										2,175
									
									
										47.91%
									
									
										33.86%
									
								
										2019
									
									
										1,466
									
									
										1,054
									
									
										2,520
									
									
										41.83%
									
									
										34.01%