Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,000
672
4,672
14.38%
23.31%
2023
4,664
892
5,556
16.05%
22.83%
2022
4,257
932
5,189
17.96%
23.10%
2021
4,326
870
5,196
16.74%
22.81%
2020
4,472
851
5,323
15.99%
21.51%
2019
6,164
1,247
7,411
16.83%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
201
74
275
26.91%
47.44%
2023
217
139
356
39.04%
47.29%
2022
238
144
382
37.70%
45.44%
2021
213
142
355
40.00%
44.40%
2020
227
135
362
37.29%
42.45%
2019
336
169
505
33.47%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
316
229
545
42.02%
41.75%
2023
257
182
439
41.46%
38.64%
2022
267
162
429
37.76%
39.39%
2021
324
223
547
40.77%
40.41%
2020
279
358
637
56.20%
48.09%
2019
269
191
460
41.52%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
926
489
1,415
34.56%
39.58%
2023
817
333
1,150
28.96%
36.96%
2022
639
255
894
28.52%
37.07%
2021
759
362
1,121
32.29%
39.17%
2020
991
415
1,406
29.52%
35.42%
2019
990
402
1,392
28.88%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
40
7
47
14.89%
12.20%
2023
4
8
12
66.67%
16.34%
2022
4
9
13
69.23%
11.13%
2021
5
8
13
61.54%
18.93%
2020
4
10
14
71.43%
20.93%
2019
6
8
14
57.14%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
592
172
764
22.51%
45.22%
2023
702
314
1,016
30.91%
44.64%
2022
628
285
913
31.22%
46.15%
2021
653
285
938
30.38%
46.87%
2020
700
260
960
27.08%
43.90%
2019
1,215
380
1,595
23.82%
42.09%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
11
6
17
35.29%
64.47%
2023
8
12
20
60.00%
62.55%
2022
9
10
19
52.63%
56.52%
2021
12
10
22
45.45%
62.74%
2020
13
12
25
48.00%
61.51%
2019
17
13
30
43.33%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
52
7
59
11.86%
35.33%
2023
35
22
57
38.60%
35.67%
2022
39
25
64
39.06%
37.14%
2021
33
28
61
45.90%
35.46%
2020
22
19
41
46.34%
33.86%
2019
28
14
42
33.33%
34.01%