Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
21,002
3,530
24,532
14.39%
23.31%
2023
24,490
4,684
29,174
16.06%
22.83%
2022
22,352
4,902
27,254
17.99%
23.10%
2021
22,710
4,565
27,275
16.74%
22.81%
2020
23,476
4,466
27,942
15.98%
21.51%
2019
32,356
6,547
38,903
16.83%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,054
386
1,440
26.81%
47.44%
2023
1,140
727
1,867
38.94%
47.29%
2022
1,257
753
2,010
37.46%
45.44%
2021
1,126
747
1,873
39.88%
44.40%
2020
1,192
707
1,899
37.23%
42.45%
2019
1,768
891
2,659
33.51%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,661
1,203
2,864
42.00%
41.75%
2023
1,346
952
2,298
41.43%
38.64%
2022
1,401
851
2,252
37.79%
39.39%
2021
1,700
1,172
2,872
40.81%
40.41%
2020
1,468
1,877
3,345
56.11%
48.09%
2019
1,410
1,004
2,414
41.59%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,861
2,567
7,428
34.56%
39.58%
2023
4,290
1,745
6,035
28.91%
36.96%
2022
3,360
1,332
4,692
28.39%
37.07%
2021
3,985
1,898
5,883
32.26%
39.17%
2020
5,204
2,180
7,384
29.52%
35.42%
2019
5,205
2,107
7,312
28.82%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
211
38
249
15.26%
12.20%
2023
22
42
64
65.63%
16.34%
2022
23
47
70
67.14%
11.13%
2021
29
40
69
57.97%
18.93%
2020
23
52
75
69.33%
20.93%
2019
33
40
73
54.79%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,110
902
4,012
22.48%
45.22%
2023
3,685
1,653
5,338
30.97%
44.64%
2022
3,300
1,499
4,799
31.24%
46.15%
2021
3,426
1,493
4,919
30.35%
46.87%
2020
3,678
1,366
5,044
27.08%
43.90%
2019
6,379
1,996
8,375
23.83%
42.09%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
55
31
86
36.05%
64.47%
2023
45
62
107
57.94%
62.55%
2022
44
51
95
53.68%
56.52%
2021
63
52
115
45.22%
62.74%
2020
64
68
132
51.52%
61.51%
2019
93
71
164
43.29%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
274
37
311
11.90%
35.33%
2023
186
114
300
38.00%
35.67%
2022
206
129
335
38.51%
37.14%
2021
174
149
323
46.13%
35.46%
2020
117
101
218
46.33%
33.86%
2019
141
73
214
34.11%
34.01%