Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
10,551
4,306
14,857
28.98%
22.82%
2022
9,480
3,636
13,116
27.72%
23.10%
2021
8,857
3,245
12,102
26.81%
22.81%
2020
7,655
3,224
10,879
29.64%
21.51%
2019
8,959
4,620
13,579
34.02%
22.66%
2018
8,308
4,035
12,343
32.69%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
7,223
6,674
13,897
48.02%
47.27%
2022
6,748
5,459
12,207
44.72%
45.41%
2021
5,898
5,115
11,013
46.45%
44.40%
2020
6,507
4,509
11,016
40.93%
42.42%
2019
9,068
6,660
15,728
42.34%
44.33%
2018
8,839
6,078
14,917
40.75%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,630
4,997
9,627
51.91%
38.64%
2022
4,617
4,351
8,968
48.52%
39.39%
2021
5,513
5,278
10,791
48.91%
40.41%
2020
4,857
10,183
15,040
67.71%
48.09%
2019
5,723
6,146
11,869
51.78%
43.30%
2018
6,559
6,704
13,263
50.55%
41.13%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
56
3,264
3,320
98.31%
95.21%
2022
44
2,598
2,642
98.33%
96.00%
2021
60
2,315
2,375
97.47%
93.58%
2020
49
2,994
3,043
98.39%
94.02%
2019
75
4,616
4,691
98.40%
94.59%
2018
141
5,196
5,337
97.36%
94.39%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
23
2,312
2,335
99.01%
92.52%
2022
21
1,896
1,917
98.90%
92.14%
2021
22
1,865
1,887
98.83%
91.74%
2020
31
1,794
1,825
98.30%
93.85%
2019
31
2,132
2,163
98.57%
93.92%
2018
36
2,271
2,307
98.44%
92.98%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
610
7,528
8,138
92.50%
74.81%
2022
603
6,917
7,520
91.98%
73.22%
2021
614
7,376
7,990
92.32%
79.01%
2020
955
8,101
9,056
89.45%
80.13%
2019
1,066
7,781
8,847
87.95%
77.47%
2018
1,050
7,991
9,041
88.39%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,039
2,631
4,670
56.34%
16.34%
2022
1,427
2,390
3,817
62.61%
11.13%
2021
2,093
1,860
3,953
47.05%
18.93%
2020
3,497
1,967
5,464
36.00%
20.93%
2019
5,664
2,860
8,524
33.55%
16.90%
2018
6,289
2,761
9,050
30.51%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
155
20
175
11.43%
44.64%
2022
98
19
117
16.24%
46.15%
2021
70
9
79
11.39%
46.87%
2020
78
17
95
17.89%
43.90%
2019
171
10
181
5.52%
42.09%
2018
211
19
230
8.26%
39.60%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3
72
75
96.00%
68.07%
2022
1
51
52
98.08%
77.84%
2021
1
44
45
97.78%
84.45%
2020
2
53
55
96.36%
83.02%
2019
3
78
81
96.30%
81.57%
2018
4
76
80
95.00%
88.64%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
18
103
121
85.12%
62.55%
2022
8
92
100
92.00%
56.52%
2021
19
78
97
80.41%
62.74%
2020
17
68
85
80.00%
61.51%
2019
26
65
91
71.43%
70.02%
2018
24
76
100
76.00%
70.45%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5,008
70
5,078
1.38%
4.57%
2022
4,914
105
5,019
2.09%
4.29%
2021
4,913
129
5,042
2.56%
5.64%
2020
4,557
78
4,635
1.68%
5.60%
2019
4,795
55
4,850
1.13%
6.35%
2018
4,677
51
4,728
1.08%
9.76%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
10,391
12,371
22,762
54.35%
35.70%
2022
9,835
11,239
21,074
53.33%
37.14%
2021
7,669
10,159
17,828
56.98%
35.46%
2020
8,228
9,385
17,613
53.28%
33.86%
2019
10,136
10,732
20,868
51.43%
34.01%
2018
9,710
11,350
21,060
53.89%
32.34%
