Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
16,134
785
16,919
4.64%
23.31%
2023
15,726
854
16,580
5.15%
22.83%
2022
15,447
794
16,241
4.89%
23.10%
2021
15,012
692
15,704
4.41%
22.81%
2020
13,616
674
14,290
4.72%
21.51%
2019
12,851
697
13,548
5.14%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
446
44
490
8.98%
47.44%
2023
408
59
467
12.63%
47.29%
2022
422
51
473
10.78%
45.44%
2021
393
50
443
11.29%
44.40%
2020
274
35
309
11.33%
42.45%
2019
203
25
228
10.96%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
369
134
503
26.64%
41.75%
2023
480
176
656
26.83%
38.64%
2022
391
132
523
25.24%
39.39%
2021
406
148
554
26.71%
40.41%
2020
387
178
565
31.50%
48.09%
2019
263
102
365
27.95%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,178
544
2,722
19.99%
39.58%
2023
2,523
739
3,262
22.65%
36.96%
2022
1,933
558
2,491
22.40%
37.07%
2021
2,082
572
2,654
21.55%
39.17%
2020
2,198
542
2,740
19.78%
35.42%
2019
2,177
635
2,812
22.58%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2
1
3
33.33%
12.20%
2023
1
0
1
0.00%
16.34%
2022
4
1
5
20.00%
11.13%
2021
6
3
9
33.33%
18.93%
2020
3
2
5
40.00%
20.93%
2019
0
0
0
0.00%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,008
209
3,217
6.50%
45.22%
2023
2,757
256
3,013
8.50%
44.64%
2022
2,833
286
3,119
9.17%
46.15%
2021
3,063
273
3,336
8.18%
46.87%
2020
2,793
293
3,086
9.49%
43.90%
2019
3,457
342
3,799
9.00%
42.09%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
23
6
29
20.69%
35.33%
2023
12
2
14
14.29%
35.67%
2022
0
0
0
0.00%
37.14%